I've spent 15 years walking into systems I didn't build, figuring out why they're stuck, and building the thing that unsticks them.
US Army · City of Chicago · City of San Diego · USPS · Grubb & Ellis · Goodwill Industries · Briggs & Stratton · Topco Associates · Remote Patient Devices · HOPE LLC · Varroc TYC · Mitsubishi · Winston & Strawn · Physicians Revenue Group · Black Diamond Charities · Dept. of Veteran Affairs · Illinois National Guard · UIC · Chongqing University of Technology · Walgreens · UPS Store
First citywide real estate asset control system, San Diego
First site selection methodology for Goodwill Industries
First forecasting tool for the United States Postal Service
First emerging markets research tool for Grubb & Ellis Logistics
5,000+ FDA-compliant blood pressure monitors deployed, 99.7% uptime
Cannabis beverage bottling line scaled from 200 to 10,000+ units daily
Cannabis packaging equipment, design through deployment
Computer asset control system for 2,000+ users
Nationwide food distribution network, DRY, LTL, REEFER
Inventory rollout and recovery across Europe and Middle East
Standard work development, operator training, and assembly line continuous improvement for Briggs & Stratton, Sherrill NY
Curriculum for 4,500+ students across 7 years in China
Management training for automotive manufacturers, Chongqing
Municipal communication training, ShapingBa district government
Finance Tracker Power App, Chicago Department of Public Health
Mayor's Priority Initiative Tracker, City of Chicago
TB patient tracking system, food inspection workflows
Nationwide GIS and demographic data analysis system
After enough engagements across enough industries and continents, the same pattern kept showing up. Organizations that looked healthy on paper were stuck in practice. The speed of decisions, the location of knowledge, the cost of changing direction told a different story than the financials.
That pattern became the Growing Pains Index.